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Lost something on transport? Start with the operator and the date
A lost-property search is easier when the route, time and item are specific. Different transport modes have different first contacts; one central form is not always the fastest start.
Recent bus loss needs a different first step
TfL says to contact the bus operator for items lost within the last three days.
Read its current mode-specific guidance rather than assuming every item immediately reaches the central office.
- Article type
- Practical guide
- Sources checked
- 21 October 2026; not live booking inventory
On this page
Describe the item usefully
Record the journey and identifying features without publishing private contents or account credentials.
Keep a claim reference. Most found items are held for a limited period, and retrieval arrangements can include an appointment and charges.
A bank card is not an ordinary bag
TfL’s guidance says bank cards are destroyed; contact the bank rather than relying on collection.
This article does not confirm an item has been found or promise recovery. Use the official process for the actual journey.
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Passenger Assist can organise help across a rail journey, including changes. It is worth discussing the complete route rather than treating each operator as a separate puzzle.
Opening a UK bank account after moving to London
The right account should make salary, rent and everyday payments simple without exposing you to unnecessary fees or fraud.